Director Customer Experience
Council of Health Insurance Saudi Arabia
I am a Patient Experience Leader with around 20 years of experience in health care. I have developed a great passion for enhancing patient experience and service excellence. I aspire to add value to healthcare organizations by transforming care to be more human-centric. I am competent in structuring and managing Patient Experience. And have the capacity to consult and advise organizations to drive improvement. Finally, I truly believe in and commit to leading by example through service, empathy, and open communication.